• Zoho CRM Plus
  • Zoho CRM Plus
  • Zoho CRM Plus
  • Zoho CRM Plus
  • Zoho CRM Plus
  • Zoho CRM Plus
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Zoho CRM Plus

Brand: Zoho Corporation

5.0/5 ★

Based on 2 Reviews

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Unified customer experience suite combining CRM, desk, campaigns, projects, and analytics.

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Zoho CRM Plus Software Pricing, Features & Reviews

What is Zoho CRM Plus?

Zoho CRM Plus is a unified customer experience platform that combines CRM, help desk, marketing, projects, and analytics into one suite. Designed to deliver seamless collaboration across sales, support, and marketing teams, it helps businesses manage customer relationships more effectively. With AI-powered insights, omnichannel communication, and workflow automation, Zoho CRM Plus empowers organizations to streamline processes, improve customer engagement, and make data-driven decisions.

Why Choose Zoho CRM Plus Software?
  • All-in-One Suite: Combines CRM, desk, campaigns, projects, surveys, and analytics for a connected customer experience.
  • Omnichannel Engagement: Interact with customers across email, social, chat, and phone from a single platform.
  • AI Insights (Zia): Get predictions, trend analysis, and recommendations for smarter decision-making.
  • Automation & Workflows: Automate repetitive tasks to boost efficiency and focus on customer interactions.
  • Cross-Team Collaboration: Sales, support, and marketing teams can share data and updates in real time.
  • Scalable & Flexible: Suitable for businesses of all sizes, with customizable modules.
  • Robust Analytics: Unified dashboards and reports provide full visibility into performance.
  • Seamless Integrations: Works with third-party applications and the Zoho ecosystem for extended functionality.
Features of the Zoho CRM Plus Platform
  • CRM & Sales Automation: Manage leads, opportunities, pipelines, and customer relationships.
  • Help Desk Integration: Track and resolve customer tickets with unified support tools.
  • Marketing Campaigns: Launch, monitor, and optimize campaigns across multiple channels.
  • Survey & Feedback Tools: Collect customer insights directly integrated into CRM records.
  • Project Management: Coordinate projects and tasks tied to customer workflows.
  • Omnichannel Communication: Connect with customers via social, email, live chat, and calls.
  • AI-Powered Analytics (Zia): Predict trends, highlight anomalies, and provide actionable insights.
  • Custom Dashboards: Visualize performance across departments for better decision-making.

Zoho CRM Plus Pricing & Plans

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Zoho CRM Plus

Unified customer experience suite combining CRM, desk, campaigns, projects, and analytics.

Get Free Demo

Zoho CRM Plus Features

  • Lead & Deal Management
  • Omnichannel (email, phone, chat, social)
  • Workflow Automation
  • Zia AI suggestions
  • Help Desk & Knowledge Base
  • Campaigns & Social
  • Projects & Collaboration
  • Analytics & Dashboards
  • Marketplace Integrations
  • Mobile apps, APIs
Zoho CRM Plus Specifications

Supported Platforms :

Web, iOS, Android, Windows/macOS via browser

Device :

Desktop, Mobile, Tablet, iPad

Deployment :

Web-Based (SaaS)

Suitable For :

All Industries

Business Specific :

All Businesses

Business Size :

Small Business, Startups, Medium Business, Enterprises

Customer Support :

Phone, Email, Chat, Knowledge Base, Communities

Training :

Documentation, Videos, Webinars

Language :

English (+ additional languages; varies by region)

Zoho CRM Plus Reviews

100%

Have recommended this product

Overall Score

5/5
★★★★★

Based on 2 Reviews

Features 5/5
Value for Money 5/5
Ease of Use 5/5
Customer Support 5/5

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5 ★ All-in-one platform for customer engagement

We started using Zoho CRM Plus to unify our customer operations, and it has been a great decision. Having CRM, desk, campaigns, and analytics in one bundle makes collaboration between sales, marketing, and support much smoother. Zia AI suggestions help our reps prioritize leads, and the omnichannel communication ensures we don’t miss out on customer interactions. It really feels like a connected ecosystem

Pros: Earlier we used multiple disconnected tools for CRM, support, and campaigns. With Zoho CRM Plus, everything is in one place, giving us better visibility and reducing tool switching
Cons: Initial setup takes time due to many modules Some advanced customizations require support

5 ★ Great value with complete visibility

We’ve been on Zoho CRM Plus for about 10 months, and the value it provides is excellent. The built-in analytics give us clear dashboards, while the help desk and campaigns integration keep customer interactions organized. The pricing is also very reasonable compared to competitors, which makes it ideal for growing businesses like ours

Pros: Before Zoho, we lacked centralized data and had to rely on multiple tools. Now, with CRM Plus, everything from sales to service to marketing is integrated, giving us complete visibility into customer journeys
Cons: UI could be more modern in some modules Learning curve for new users

Zoho CRM Plus Questions

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Zoho CRM Plus FAQ

CRM Plus is a bundle that includes multiple customer experience apps beyond the core CRM.

Yes—email, phone, chat, social, and more via built-in apps.

Yes, with scalable per‑user pricing and modular add‑ons.

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