EasyGoIVR

What is EasyGoIVR?

EasyGo IVR is an Interactive Voice Response software that supports, monitors, and reports on incoming and outgoing calls in real-time. It provides a graphical representation of all calls answered or connected and intelligent call routing and personalized voice greetings.

EasyGo IVR system records and tracks the calls to attribute these towards the proper marketing channels. It is an agent-friendly IVR calling software offering scalable solutions to call centers, marketing companies, and help desks. It streamlines the entire calling process by automating recording, blocklisting, and tracking operations.

EasyGo interactive voice response software lets it check the call’s status, recording, and responses with its centralized dashboard. The dashboard is a centralized point for managing & monitoring calls for customer agent mapping, call recording, and tracking.

Why Choose EasyGo IVR?

EasyGoIVR could be used by any business that handles incoming and outgoing calls. Here are a few reasons why you should choose EasyGoIVR over other IVR software.

• Automatic telephony system for interacting with callers, gathering information, and routing calls to the right agents
• Blacklisting module for blocking nonessential callers for protecting the callers’ database
• CDR or call detail records with all information regarding telecommunication transactions and telephone calls
• Powerful IVR system for keypad selection, speech recognition, and pre-recorded messages

Benefits of EasyGo IVR Software

EasyGoIVR offers a wide range of benefits. Here are a few benefits that small and medium businesses could avail themselves with EasyGo IVR solution

• Accurate Routing: Routing calls to the correct department/agent to improve the response time.
• Increases Efficiency: Higher operational efficiency as calling processes are automated and wait times are decreased drastically
• Automated agent interactions: Automatic customer agent interaction process helps in effortless lead conversion
• Intelligent call routing: Routes interested callers immediately to live agents after answering a few pre-recorded questions.
• Tracking the calls: Collects customer data for marketing efforts and doing post-campaign analysis.
• Custom-built menus: Custom-built automatic menu system for expediting incoming calls.
• Improved lead conversion: As calls get routed to live agents chatbot interaction, the possibility of lead conversion is always higher.

Key Functionalities of EasyGo IVR Software

• Programmable interface for analog and digital phone lines
• Blacklisting module for blocking unsolicited calls
• Customer-Agent mapping for analyzing customer interactions
• Call recording for performance evaluation and agent training
• Call tracking for caller information management

How Does EasyGo IVR System Work?

The latest version of EasyGo IVR is primarily used for call tracking, recording, and IVR. It has an intuitive interface and is simple to use. EasyGo IVR software can be easily integrated with your existing systems to ensure a smooth workflow. For more information, you can also refer to user manuals and take an online EasyGo IVR demo at Techjockey.com.

How to Use EasyGo IVR?

Get started with EasyGo IVR in 5 simple steps:

Step 1: Buy EasyGo IVR installation key from techjockey.com

Step 2: Directly login through the official website.

Step 3: Sign up & create your account

Step 4: Add users & assign permissions

Step 5: Get started with EasyGo IVR